Nolajay Farm Policies and Release of Liability

For Dog Daycare & Dog Boarding

THIS AGREEMENT is entered into by and between Nolajay Farm Dog Retreat, and dog owner (Owner)

Nolajay Farm Dog Retreat will not board, train, provide daycare, or groom your pet without updated vaccination documentation. Please have your vet provide vaccination documentation and medical records for all above dogs or forward the most current copy of these records via email to nolajayfarm@gmail.com.

1) I (Owner) represent that I am the legal owner of the dog(s) named in the submitted application form and I assume all risks, dangers, and responsibility for injuries to the named dog(s). Owner understands and agrees that Owner is solely responsible for any harm while Owner’s dog(s) is/are attending Daycare/Boarding.

2) PHOTO AND VIDEO RELEASE: We love to post pictures and videos on Social Media and /or on our website. Owner agrees to allow Nolajay to use Owner’s pet’s name and any images or likeness of Owner’s pet taken while he/she is at Nolajay, in any form, for use at any time, in any media, marketing, advertising, illustration, trade or promotional materials without compensation, and Owner releases to Nolajay all rights that Owner may possess or claim to such image, likeness, recording, etc.

3) DOG’S HEALTH: Owner further understands and agrees that Owner’s dog(s) are healthy and will at all times while attending Nolajay Farm Dog Retreat, have current vaccinations for Rabies, Distemper and Bordetella. Owner is not enrolling any dog that has any condition that could potentially jeopardize the health of other dogs or people and has not had any potentially communicable condition within 30 days prior to enrollment. Owner further understands that even if Owner(s) dog is vaccinated for Bordetella (Kennel Cough) there is a chance that the Owner’s dog can still contract Kennel Cough. Owner agrees that Owner will not hold Nolajay responsible if Owner’s dog(s) contracts Kennel Cough or other dog-dog transmitted ailments.

4) GROUP PLAY: No dog may be admitted to group play who shows any signs of any type of aggression. Owner further understands and agrees that in admitting Owner’s dog(s) to dog-dog group play, Owner is representing to Nolajay that Owner’s dog(s) is/are in good health and have not harmed, shown aggression, or exhibited any threatening behavior towards any person or other dogs. Any dog demonstrating aggression or other behavior deemed unacceptable by Nolajay staff may be required to leave daycare or may not be able to attend daily daycare during his/her boarding stay.

5) RELEASE OF LIABILITY: Owner understands and agrees that during normal dog play, Owner’s dog may sustain injuries. Dog play is monitored by Nolajay staff to best avoid injury, but scratches, punctures, torn ligaments, and other injuries may occur despite the best supervision. Owner further understands and agrees that neither Nolajay nor any of its employees, staff, or volunteers will be liable for any illness, injury, death, and/or escape of Owner’s dog(s) and Owner hereby releases Nolajay staff or volunteers of any liability of any kind whatsoever arising from or as a result of Owner’s dog(s) attending Nolajay.

6) TRANSPORTATION: Owner understands and agrees that during the normal transport of dog(s) between the Owner’s designated pickup and dropoff location and Nolajay Farm, Owner’s dog(s) may sustain injuries. Transportation is provided either by Nolajay employees or Nolajay contractors, who possess a valid drivers license and are legally permitted to drive in the state of Georgia, in order to ensure safe transport, but scratches, punctures, torn ligaments, and other injuries may occur despite perfect driving conduct from Nolajay drivers. Owner further understands and agrees that neither Nolajay nor any of its employees, staff, contractors, or volunteers will be liable for any illness, injury, death, and/or escape of Owner’s dog(s) and Owner hereby releases Nolajay staff, contractors, or volunteers of any liability of any kind whatsoever arising from or as a result of Owner’s dog(s) being transported by Nolajay.

7) PERSONAL PROPERTY: Owner agrees that Nolajay shall not be responsible or liable for any lost or damaged personal property belonging either to Owner or Owner’s pet.

8) FOOD/MEDS: When boarding overnight, Owner agrees that it is the Owner’s responsibility to leave adequate supply of food and medications for Owner’s dog(s) during the entire time Owner’s dog is cared for by Nolajay. Should the food/medication supply need replacement, Owner authorizes Nolajay to purchase replacement and Owner will reimburse Nolajay for the actual food and medication costs.

9) VETERINARIAN LIABILITY AND CARE: Owner agrees to Nolajay to obtain medical treatment for Owner’s dog(s) if he/she appears ill, injured, or exhibits any other behavior that would reasonably suggest that dog(s) may need medical treatment including anesthesia. Owner agrees to be fully responsible for the cost of any such medical treatment and for the cost of any transportation for the purposes of such treatment. Owner gives permission to Nolajay Farm Dog Retreat to use Owner’s vet or nearest vet hospital for required treatment.

10) WEAKENED IMMUNE SYSTEM: Owner understands special-needs dogs, young puppies, and senior dogs naturally have a higher risk of injury, stress-related illnesses, weakened immune system, or exacerbation of any pre-existing condition. As such, by using our facility for daycare or boarding the Owner is waiving any claim for injury or illness experienced by Owner’s dog while in our care.

11) ELDERLY DOGS: Owners of elderly dogs (approaching the end of life) need to know if in the event Owner’s dog passes on while in our care, our policy is to transport Owner’s dog to Owner’s vet (within 15 miles) where he/she will be held until Owner can be reached by the Vet for further instructions. If Owner’s vet is closed or outside of our transport distance, then we will transport to nearest Vet facility.

12) GROOMING expense to be paid if Owner’s dog(s) nails are too long and causing breaking of skin or deep scratches to staff, volunteers, and/or other dogs. Nail trim cost up to $10.00.

13) PREPAID PACKAGES: Owner understands that prepaid daycare packages are nonrefundable. Discounted packages are provided only if they are paid for in advance.

14) PAYMENTS are due and payable at the end of each visit unless prior arrangement have been made. Payment may be made in American currency, by Paypal, Venmo, or Check. $25 NSF charge for returned checks. We do not keep credit card information on file.

15) CANCELLATION / NO-SHOW POLICY: Boarding cancellations must be done 48-hours prior to reservation date. If cancellation notice is less than 48-hours a deposit will be required of 1⁄2 down before next booking.

16) PICKUP AND DROP OFF: Owner agrees that they will ensure that all necessary accommodations are made in order to ensure a prompt pickup and dropoff is possible. Owner’s dog(s) should be leashed with food packaged (if applicable) and ready upon Nolajay’s arrival time. If owner anticipates they will not be present at the time of pickup or dropoff, Owner must provide an equal alternative in the form of one of the following: alternate pickup/dropoff location, provided key or door code to allow for Nolajay to safely pickup/drop off the dog inside the house. Failure to provide an alternative prior to drop off will authorize Nolajay to arrange overnight boarding appropriate for dog(s) and will require Owner to pay Nolajay for applicable overnight boarding charge plus any charge for required food.

17) ABANDONED DOGS: Nolajay Farm is a place where all Dogs are loved, can exercise, rest and play. No Dog may be abandoned at Nolajay. Owner agrees that they will not neglect to pick up Owner’s Dog(s) by the time he/she is scheduled to leave without proper notification from Owner. Any dog that is left at Nolajay without any contact, instruction or notification time from Owner of plans to pick him/her up by Owner or agent, will be considered abandoned upon the seventh day of such notification failure. Owner understands that if they abandon Owner’s dog at Nolajay they will still be billed for previous boarding, food, any possible vet bills and the boarding for 7 day waiting period and Owner agrees to pay that in full. Also Nolajay will, in its sole discretion, determine what necessary steps will be taken to do what is most humane/ best for the dog.

18) RIGHT OF REFUSAL: Nolajay reserves the right to refuse admittance to any dog or dismiss any dog that does not meet or maintain the health, temperament or other daycare/boarding standards. The determination shall be made at the sole discretion of Nolajay.

19) FULL FORCE AND EFFECT: Owner further understands and expressly agrees that each and every of the foregoing provisions contained in paragraphs 1-18 shall be in force and effect and shall apply to each and every occasion on which Owner’s dog(s) stays with Nolajay for daycare, extended boarding, or other services, as the case may be. This Agreement shall remain in full force and effect as between the parties until and unless otherwise cancelled or superseded by a writing signed by the parties. Owner hereby certifies that Owner has read and understands this Waiver and Release of Liability and the regulations set forth above. By checking the confirmation boxes in the Application form and submitting to nolajayfarm@gmail.com, Owner agrees to be bound by all terms and conditions of this agreement.